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Marketing Automation · Marketing

Route survey responses to the right channel by rating

Survey responses route by score: promoters go to a testimonials channel, detractors to support, and passives to product review. Uses a Router.

TypeformTypeform RouterRouter SlackSlack DiscordDiscord
~8 min setup used by 922 sites
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How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Typeform → Router → Slack
5 steps
Typeform
TRIGGER
Typeform · New Form Submission
The workflow starts whenever a "New Form Submission" event happens in Typeform, capturing its data for the steps below.
Router
LOGIC
Router · 3 paths
The Router checks your conditions and sends each run down the matching path of 3 — Promoter, Detractor, Passive — so different cases get different actions.
Slack
ACTION
Slack · Send Channel Message
On the “Promoter” path — Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
Discord
ACTION
Discord · Send Channel Message
On the “Detractor” path — Discord — post a new message to a specific #channel you choose. Data is mapped from earlier steps; connect your Discord account on import.
Slack
ACTION
Slack · Send Channel Message
On the “Passive” path — Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

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