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Supported Triggers and Actions in CallRail
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
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Pre Call
Triggers when a phone call is received
Trigger -
Call Routing Complete
Triggers when a phone call has reached a destination
Trigger -
Post Call
Triggers when a phone call has ended
Trigger -
Call Modified
Triggers when a phone call about an ended call changes. This includes tags and notes.
Trigger -
Outbound Post Call
Triggers when an outbound phone call has ended.
Trigger -
Outbound Call Modified
Triggers when data about an ended outbound phone call changes. This includes tags and notes.
Trigger -
Text Message Sent
Triggers when a text message is sent.
Trigger -
Text Message Sent
Triggers when a text message is received.
Trigger -
Form Submission
Triggers when a web form is submitted.
Trigger
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About CallRail
Version 1.0
CallRail is a call tracking and analytics platform that helps businesses track, analyze, and optimize phone calls and customer interactions from various marketing campaigns.
CallRail Integration Changelog
Track the latest updates, new features, and improvements