8×8 Integration
Connect 8×8 with 805+ apps and build intelligent automated workflows — no code, ready in minutes.
Supported triggers & actions in 8×8
A trigger is the event that starts the workflow; an action is what FlowMattic performs to sync data with 8×8.
QUEUED
Triggers whenever the interaction is being queued for processing.
TriggerAGENT JOINED
Triggers whenever the interaction is assigned and accepted by an agent.
TriggerAGENT LEFT
Triggers whenever the agent handling the interaction has left the conversation.
TriggerTRANSFER
Triggers whenever the handling agent transferred the conversation to another queue.
TriggerTEXT
Triggers whenever the agent handling the interaction adds a new message to the conversation.
Trigger
Up and running in three steps
Connect your account
Authorize 8×8 inside FlowMattic in a couple of clicks — no API keys to hunt down.
Pick a trigger
Choose the 8×8 event that should kick off your workflow.
Automate the actions
Chain in as many actions and apps as you need — FlowMattic runs the workflow 24/7.
Popular 8×8 workflows
See how teams are using 8×8 with FlowMattic to automate their work.
Log every queued 8x8 call in a Google Sheets call-tracking spreadsheet
Send a Slack alert when an 8x8 agent joins a call
Notify the team in Discord whenever an 8x8 call is transferred
Create a HubSpot CRM activity record from each new 8x8 text message
Send a Telegram message when an 8x8 agent leaves a call
When an 8x8 call is queued, log it in Google Sheets and alert the support team in Slack
Connect 8×8 with 805+ apps
Build powerful automated workflows by connecting 8×8 with your favorite tools and platforms.
About 8×8
Version 1.0.0
8x8 is a cloud communications and contact-center platform that unifies voice calling, messaging, and customer interactions for sales and support teams. Connect 8x8 to FlowMattic to automatically sync call queue events, agent activity, transfers, and text messages with your CRM, spreadsheets, and notification tools.
Related categories
8×8 integration changelog
Track the latest updates, new features, and improvements
v1.0 – June 2026
– Initial release
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