SendOwl Integration
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Supported Triggers and Actions in SendOwl
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
New Payment
Triggers when a payment or refund has been made against the order (this covers payments/refunds on any type of order - single payment, subscription payments, etc).
TriggerOrder Completed
Triggers, when an order is completed i.e payment has cleared and the products are available for download.
TriggerFree Order Issued
Triggers when a free order issued.
TriggerIn Dispute
Triggers when a dispute has been raised against the order (PayPal only). This will eventually settle to complete or refunded.
TriggerOrder Charged Back
Triggers when the buyer has charged back their original payment. They have been barred from future downloads of their purchase
TriggerOrder Failed
Triggers when the buyer payment was not successful. No access to files has been provided.
TriggerOrder Imported
Triggers when the order was imported from another system. As many details of the original transaction have been retained as possible.
TriggerRefund Issued
Triggers when a refund has been issued to the buyer. They no longer have access to download their purchase.
TriggerFraud Review
Triggers when the order has been marked as to review by the seller's fraud settings, the order will progress to failed or complete state once this has happened.
TriggerSubscription Active
Triggers when the subscription is active and the buyer has access to the subscription files.
TriggerSubscription Cancelled
Triggers, when the buyer has cancelled the subscription and access to files, has been revoked.
TriggerSubscription Cancelling
Triggers when the buyer has cancelled the subscription but the seller is allowing access until the payment period reaches it end.
TriggerSubscription Complete
Triggers the buyer has completed all subscription payments and there are no more to charge. Access to files has not been revoked.
TriggerSubscription Setup
Triggers when a subscription has been set up by the buyer at the payment gateway and we are waiting for it to activate.
Trigger
Popular SendOwl Workflows
See how teams are using SendOwl with FlowMattic to automate their work
Log every completed SendOwl order in a Google Sheets spreadsheet
Add new SendOwl buyers to a Mailchimp audience after a payment
Send a Slack alert whenever a SendOwl order is charged back
Create a HubSpot CRM contact from each new SendOwl payment
Email a customer via Gmail when their SendOwl subscription is cancelled
When a SendOwl refund is issued, record it in Airtable and notify finance in Slack
Connect SendOwl with 731+ Apps
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About SendOwl
Version 1.0.0
SendOwl is a digital commerce platform that lets creators and businesses sell digital products, downloads, and subscriptions while handling payments, refunds, and order delivery. Connect SendOwl to FlowMattic to automatically sync new payments, completed orders, and subscription changes with your CRM, email lists, and spreadsheets.
SendOwl Integration Changelog
Track the latest updates, new features, and improvements
v1.0 – June 2026
– Initial release