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Supported Triggers and Actions in Chatrace
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
Tag applied
TriggerTag removed
TriggerCustom field value changed
TriggerConversation transferred to human
TriggerConversation transferred to bot
TriggerNew contact
TriggerContact unsubscribed from broadcasts
TriggerGuest chat ended
TriggerSubscribed to drip campaign
TriggerUnsubscribed from drip campaign
TriggerDate/Time based trigger
TriggerContact referred a new contact
TriggerContact referred existing contact
TriggerGet Account Flows
ActionGet Account Custom Fields
ActionCreate Custom Field
ActionGet contact by contact id
ActionFind Contacts by Custom Field Value
ActionGet All Tags From A Page
ActionSend A Flow To Contact
ActionSend a Facebook template to the contact
ActionGet custom field value by id
ActionCreate a new tag
ActionGet tag by id
ActionDelete a tag
ActionGet a tag by name
ActionGet custom field by id
ActionGet all tags added to this contact
ActionAdd a tag to the contact
ActionRemove a tag from the contact
ActionCreate a new SMS or WhatsApp
ActionSet a User Custom Field
Action
Popular Chatrace Workflows
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Update custom field value in Chatrace contact when WordPress user updated
Connect Chatrace with 359+ Apps
Build powerful automated workflows by connecting Chatrace with your favorite tools and platforms
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About Chatrace
Version 1.2.0
Chatrace helps you create Messenger, WhatsApp, Instagram, SMS, Viber, Google Business Message, Telegram and web chatbot for sales, marketing, and customer support
Chatrace Integration Changelog
Track the latest updates, new features, and improvements
v1.2.0 – 21 Feb. 2024
– New action – Set a User Custom Field
– Fixed: Create a new SMS or WhatsApp action
v1.1.0 – 9 Dec. 2023
– Added 13 New Triggers
v1.0 – 16 Oct. 2023
– Initial Release