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Comm100 Integration Build Smarter Automated Workflows

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Supported Triggers and Actions in Comm100

Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.

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    New Chat

    Triggers when a new chat is started.

    Trigger
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    New Offline Message

    Triggers when a offline message is received.

    Trigger
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    Chat Ended

    Triggers when a chat is ended.

    Trigger
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    Chat Requested

    Triggers when a chat is requested.

    Trigger
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    Chat Transferred

    Triggers when a chat is transferred.

    Trigger
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    Agent Status Changes

    Triggers when an agent status changes.

    Trigger
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    New or Updated Chat Wrap-Up

    Triggers when a wrap-up is added or updated.

    Trigger

Popular Comm100 Workflows

See how teams are using Comm100 with FlowMattic to automate their work

Comm100
Google Sheets

Log every ended Comm100 chat in a Google Sheets support log

Comm100 + Google Sheets
Comm100
Slack

Send a Slack alert when a new Comm100 chat is requested

Comm100 + Slack
Comm100
Freshdesk

Create a Freshdesk ticket from each new Comm100 offline message

Comm100 + Freshdesk
Comm100
HubSpot CRM

Add the chat visitor to HubSpot CRM after a Comm100 chat ends

Comm100 + HubSpot CRM
Comm100
Gmail

Email a follow-up via Gmail when a Comm100 chat wrap-up is created

Comm100 + Gmail
Comm100
Airtable
Slack

When a Comm100 chat is transferred, log it in Airtable, then post a heads-up to the team in Slack

Comm100 + Airtable + Slack

Connect Comm100 with 674+ Apps

Build powerful automated workflows by connecting Comm100 with your favorite tools and platforms

Showing 25 of 674 integrations
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About Comm100

Version 1.0.0

Comm100 is a live chat and customer engagement platform that lets support teams handle real-time conversations, route chats to agents, and capture offline messages. Connect Comm100 to FlowMattic to automatically sync chats, wrap-ups, and offline messages with your helpdesk, CRM, and team chat tools.

Comm100 Integration Changelog

Track the latest updates, new features, and improvements