Connect LiveChat with another app

LiveChat integration

Connect LiveChat with 918+ other apps in FlowMattic. Pick a trigger, add LiveChat steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

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5 triggers Integration version 1.0 Category: Customer Support Unlimited workflows and runs

Pair LiveChat with another app

See what the two do together: triggers, actions and example workflows.

Popular with LiveChat

Triggers and actions for LiveChat

A trigger is the LiveChat event that starts a workflow. An action is what FlowMattic does in LiveChat from a step.

Event	What it does	Type
New Chat	Triggers when new chat is started.	Trigger
Finished Chat	Triggers when the chat is ended.	Trigger
Chat Changed	Triggers when the tag list for chat changes.	Trigger
New Visitor in Queue	Triggers when a new visitor enters the queue.	Trigger
Canned Response Changed	Triggers when the canned response changes.	Trigger

Three steps to a running LiveChat workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

Connect
Authorise LiveChat once
Add a LiveChat connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.
Trigger
Pick what starts it
Start from a LiveChat event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.
Act
Add LiveChat steps and logic
Chain LiveChat actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

LiveChat workflows people build

Each example pairs LiveChat with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

When a new chat starts, create a new ticket in Freshdesk

LiveChat to Freshdesk

When a chat is finished, send a customer satisfaction survey via Typeform

LiveChat to Typeform

When a chat is tagged as a complaint, update the issue tracker in Smartsheet

LiveChat to Smartsheet

When a visitor enters the queue, send an automated acknowledgment email via Gmail

LiveChat to Email SMTP

When a canned response is modified, sync changes to an Airtable database

LiveChat to Airtable

Browse the workflow library

Connect LiveChat with other apps

278 apps have triggers or actions that work with LiveChat. The ones used together most often come first.

Showing 24 of 278 apps

About LiveChat

FlowMattic integration version 1.0

Live chat is a real-time communication tool that allows businesses and customers to interact online, providing quick support and assistance through instant messaging on a website or app.