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Verified integration

LiveChat Integration

Connect LiveChat with 763+ apps and build intelligent automated workflows — no code, ready in minutes.

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How it connects

Supported triggers & actions in LiveChat

A trigger is the event that starts the workflow; an action is what FlowMattic performs to sync data with LiveChat.

  • livechat app icon

    New Chat

    Triggers when new chat is started.

    Trigger
  • livechat app icon

    Finished Chat

    Triggers when the chat is ended.

    Trigger
  • livechat app icon

    Chat Changed

    Triggers when the tag list for chat changes.

    Trigger
  • livechat app icon

    New Visitor in Queue

    Triggers when a new visitor enters the queue.

    Trigger
  • livechat app icon

    Canned Response Changed

    Triggers when the canned response changes.

    Trigger
Getting started

Up and running in three steps

1

Connect your account

Authorize LiveChat inside FlowMattic in a couple of clicks — no API keys to hunt down.

2

Pick a trigger

Choose the LiveChat event that should kick off your workflow.

3

Automate the actions

Chain in as many actions and apps as you need — FlowMattic runs the workflow 24/7.

In the wild

Popular LiveChat workflows

See how teams are using LiveChat with FlowMattic to automate their work.

LiveChat
Freshdesk

When a new chat starts, create a new ticket in Freshdesk

LiveChat + Freshdesk
LiveChat
Typeform

When a chat is finished, send a customer satisfaction survey via Typeform

LiveChat + Typeform
LiveChat
Smartsheet

When a chat is tagged as a complaint, update the issue tracker in Smartsheet

LiveChat + Smartsheet
LiveChat
Email SMTP

When a visitor enters the queue, send an automated acknowledgment email via Gmail

LiveChat + Email SMTP
LiveChat
Airtable

When a canned response is modified, sync changes to an Airtable database

LiveChat + Airtable
Browse more

Connect LiveChat with 763+ apps

Build powerful automated workflows by connecting LiveChat with your favorite tools and platforms.

Showing 25 of 763 integrations
LiveChat app icon

About LiveChat

Version 1.0

Live chat is a real-time communication tool that allows businesses and customers to interact online, providing quick support and assistance through instant messaging on a website or app.

Related categories

LiveChat integration changelog

Track the latest updates, new features, and improvements

v1.0 – 23 March, 2025
– Initial release

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