Automate LiveChat with
AI-Powered Workflows
Connect LiveChat with 350+ apps and build intelligent automations.
Save hours with no-code workflows that work 24/7.
Supported Triggers and Actions in LiveChat
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
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New Chat
Triggers when new chat is started.
Trigger -
Finished Chat
Triggers when the chat is ended.
Trigger -
Chat Changed
Triggers when the tag list for chat changes.
Trigger -
New Visitor in Queue
Triggers when a new visitor enters the queue.
Trigger -
Canned Response Changed
Triggers when the canned response changes.
Trigger
Popular LiveChat Workflows
See how teams are using LiveChat with FlowMattic to automate their work
When a new chat starts, create a new ticket in Freshdesk
When a chat is finished, send a customer satisfaction survey via Typeform
When a chat is tagged as a complaint, update the issue tracker in Smartsheet
When a visitor enters the queue, send an automated acknowledgment email via Gmail
When a canned response is modified, sync changes to an Airtable database
Connect LiveChat with 350+ Apps
Build powerful automated workflows by connecting LiveChat with your favorite tools and platforms
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About LiveChat
Version 1.0
Live chat is a real-time communication tool that allows businesses and customers to interact online, providing quick support and assistance through instant messaging on a website or app.
LiveChat Integration Changelog
Track the latest updates, new features, and improvements
v1.0 – 23 March, 2025
– Initial release