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ThriveDesk

Powerful yet easy to use customer support software designed to help bootstrapped SaaS startups, eCommerce businesses, WordPress businesses, and everyone else.

Version: 1.0

Workflow Examples

Workflow Name Applications

When a new conversation is created in ThriveDesk, add conversation details to Google Spreadsheet

ThriveDesk
Google Spreadsheets

When a conversation is assigned to an agent, send him a template message in WhatsApp using WA.Team

ThriveDesk
WhatsApp by WA.Team

When customer replies to a conversation, send the data to Zapier

ThriveDesk
Zapier

When conversation status is updated, add tag to member in MailChimp

ThriveDesk
Mailchimp

When an agent replies to a conversation, update user meta in WordPress

ThriveDesk
WordPress

All actions and triggers available in
ThriveDesk

Triggers

When this happens..

  • New Conversation Created

    Triggers when a new booking is created

  • Conversation Assigned

    Triggers when conversation is assigned to agent

  • Note Added to Conversation

    Triggers when a note is added to conversation

  • Agent Replies to Conversation

    Triggers when a an agent replies to a conversation

  • Customer Replies to Conversation

    Triggers user replies to the conversation

  • Conversation Status Updated

    Triggers when a conversation status is updated

  • Conversation Tags Added/Updated

    Triggers when a conversation tags are added or updated

  • Conversation Moved

    Triggers when a conversation is moved to another inbox

Actions

Do this..

  • No actions available.