Connect ThriveDesk with another app

ThriveDesk integration

Connect ThriveDesk with 918+ other apps in FlowMattic. Pick a trigger, add ThriveDesk steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

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8 triggers Integration version 1.0 Category: Ticket Management Unlimited workflows and runs

Pair ThriveDesk with another app

See what the two do together: triggers, actions and example workflows.

Popular with ThriveDesk

Triggers and actions for ThriveDesk

A trigger is the ThriveDesk event that starts a workflow. An action is what FlowMattic does in ThriveDesk from a step.

Event	What it does	Type
New Conversation Created	Triggers when a new conversation is created	Trigger
Conversation Assigned	Triggers when a conversation is assigned to an agent	Trigger
Note Added to Conversation	Triggers when a note is added to conversation	Trigger
Agent Replies to Conversation	Triggers when an agent replies to a conversation	Trigger
Customer Replies to Conversation	Triggers when a customer replies to a conversation	Trigger
Conversation Status Updated	Triggers when a conversation status is updated	Trigger
Conversation Tags Added/Updated	Triggers when tags are added to or updated on a conversation	Trigger
Conversation Moved	Triggers when a conversation is moved to another inbox	Trigger

Three steps to a running ThriveDesk workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

Connect
Authorise ThriveDesk once
Add a ThriveDesk connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.
Trigger
Pick what starts it
Start from a ThriveDesk event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.
Act
Add ThriveDesk steps and logic
Chain ThriveDesk actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

ThriveDesk workflows people build

Each example pairs ThriveDesk with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

When a new conversation is created in ThriveDesk, add conversation details to Google Spreadsheet

ThriveDesk to Google Sheets

When a conversation is assigned to an agent, send him a template message in WhatsApp using WA.Team

ThriveDesk to WhatsApp by WA.Team

When customer replies to a conversation, send the data to Zapier

ThriveDesk to Zapier

When conversation status is updated, add tag to member in MailChimp

ThriveDesk to Mailchimp

When an agent replies to a conversation, update user meta in WordPress

ThriveDesk to WordPress

Browse the workflow library

Connect ThriveDesk with other apps

272 apps have triggers or actions that work with ThriveDesk. The ones used together most often come first.

Showing 24 of 272 apps

About ThriveDesk

FlowMattic integration version 1.0

Powerful yet easy to use customer support software designed to help bootstrapped SaaS startups, eCommerce businesses, WordPress businesses, and everyone else.