Freshdesk
Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster
Version: 1.0
Workflow Examples
Workflow Name | Applications |
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When new ticket is created in Freshdesk, add ticket details to Google Spreadsheet |
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When new contact is created in Freshdesk, create a new user account in WordPress and add a new subscriber to Mailchimp list |
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When new note is added to a ticket in Freshdesk, add the member note for the subscriber in Mailchimp |
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When the ticket status is updated in Freshdesk, update user metadata in WordPress |
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When the contact is updated in Freshdesk, update subscriber in Campaign Monitor |
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All actions and triggers available in
Freshdesk
Triggers
When this happens..
New Ticket
Triggers when new ticket is created
New Contact
Triggers when new contact is created
New Ticket Note
Triggers when a new note is added to the ticket
Update Ticket
Triggers when ticket is updated
Update Contact
Triggers when contact details are updated
Actions
Do this..
No actions available.