freshdesk.png

Freshdesk

Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster

Version: 1.0

Workflow Examples

Workflow Name Applications

When new ticket is created in Freshdesk, add ticket details to Google Spreadsheet

Freshdesk
Google Spreadsheets

When new contact is created in Freshdesk, create a new user account in WordPress and add a new subscriber to Mailchimp list

Freshdesk
WordPress
Mailchimp

When new note is added to a ticket in Freshdesk, add the member note for the subscriber in Mailchimp

Freshdesk
Mailchimp

When the ticket status is updated in Freshdesk, update user metadata in WordPress

Freshdesk
WordPress

When the contact is updated in Freshdesk, update subscriber in Campaign Monitor

Freshdesk
Campaign Monitor

All actions and triggers available in
Freshdesk

Triggers

When this happens..

  • New Ticket

    Triggers when new ticket is created

  • New Contact

    Triggers when new contact is created

  • New Ticket Note

    Triggers when a new note is added to the ticket

  • Update Ticket

    Triggers when ticket is updated

  • Update Contact

    Triggers when contact details are updated

Actions

Do this..

  • No actions available.