Freshdesk Integration
Connect Freshdesk with 763+ apps and build intelligent automated workflows — no code, ready in minutes.
Supported triggers & actions in Freshdesk
A trigger is the event that starts the workflow; an action is what FlowMattic performs to sync data with Freshdesk.
New Ticket
Triggers when new ticket is created
TriggerNew Contact
Triggers when new contact is created
TriggerNew Ticket Note
Triggers when a new note is added to the ticket
TriggerUpdate Ticket
Triggers when ticket is updated
TriggerUpdate Contact
Triggers when contact details are updated
Trigger
Up and running in three steps
Connect your account
Authorize Freshdesk inside FlowMattic in a couple of clicks — no API keys to hunt down.
Pick a trigger
Choose the Freshdesk event that should kick off your workflow.
Automate the actions
Chain in as many actions and apps as you need — FlowMattic runs the workflow 24/7.
Popular Freshdesk workflows
See how teams are using Freshdesk with FlowMattic to automate their work.
When new ticket is created in Freshdesk, add ticket details to Google Spreadsheet
When new contact is created in Freshdesk, create a new user account in WordPress and add a new subscriber to Mailchimp list
When new note is added to a ticket in Freshdesk, add the member note for the subscriber in Mailchimp
When the ticket status is updated in Freshdesk, update user metadata in WordPress
When the contact is updated in Freshdesk, update subscriber in Campaign Monitor
Connect Freshdesk with 763+ apps
Build powerful automated workflows by connecting Freshdesk with your favorite tools and platforms.
About Freshdesk
Version 1.0
Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster
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