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Connect Fluent Support with another app

Fluent Support integration

Connect Fluent Support with 918+ other apps in FlowMattic. Pick a trigger, add Fluent Support steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

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6 triggers 16 actions Integration version 2.1.0 Category: Customer Support Unlimited workflows and runs

See what the two do together: triggers, actions and example workflows.

Popular with Fluent Support

Triggers and actions for Fluent Support

A trigger is the Fluent Support event that starts a workflow. An action is what FlowMattic does in Fluent Support from a step.

EventWhat it doesType
Ticket CreatedTriggers when a new ticket is created by either customer or agentTrigger
Agent Replies to a TicketTriggers when an agent adds a reply to the ticketTrigger
Customer Replies to a TicketTriggers when a customer adds a reply to the ticketTrigger
Agent Closes a TicketTriggers when an agent closes the ticketTrigger
Customer Closes a TicketTriggers when a customer closes the ticketTrigger
Ticket DeletedTriggers when a ticket is deletedTrigger
Create a New Ticket Using AgentCreates a new ticket. Using this endpoint you will be able to create a new Customer as well as a WP userAction
Create a New Ticket Using CustomerCreates a new ticketAction
Reply to TicketReply to a ticket as a agentAction
Update Any ReplyUpdate any replyAction
Add Tag to Ticket (Pro)Add a tag to a ticketAction
Remove a Tag From Ticket (Pro)Remove a tag from a ticketAction
Get All TicketsGet all ticketsAction
Get Specific TicketGet specific ticket by ticket idAction
Delete Ticket(s)Delete a ticket(s) by ticket id(s)Action
Delete ReplyDelete a reply by response idAction
Create OR Get Customer InfoCreates a new customer if not exist, or return the existing customer infoAction
Update CustomerUpdate an existing customerAction
Get Customer By IDGet a specific customer by customer idAction
Get All CustomersGet all customersAction
Delete CustomerDelete a customer by customer idAction
Cleanup Ticket EmbedsClean up embedded attachment files in ticket content from your WordPress media directoryAction

Three steps to a running Fluent Support workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

  1. Connect

    Authorise Fluent Support once

    Add a Fluent Support connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.

  2. Trigger

    Pick what starts it

    Start from a Fluent Support event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.

  3. Act

    Add Fluent Support steps and logic

    Chain Fluent Support actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

Fluent Support workflows people build

Each example pairs Fluent Support with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

When booking is created in WP Amelia, Get customer info and Create a new ticket in Fluent Support

WP Amelia to Fluent Support

When a Stripe subscription is created, create a Fluent Support ticket for onboarding and notify the agent on Slack

Stripe to Fluent Support, then Slack

When a Fluent Support ticket is created, MCP summarizes it and adds an internal note in Fluent Support

FlowMattic MCP to Fluent Support, then Fluent Support

Browse the workflow library

Connect Fluent Support with other apps

865 apps have triggers or actions that work with Fluent Support. The ones used together most often come first.

Showing 24 of 865 apps

SlackPairing guide, 21 templatesGoogle SheetsPairing guide, 9 templatesAI AgentsPairing guide, 8 templatesFluentCRMPairing guide, 4 templatesTelegramPairing guide, 4 templatesOpenAI (ChatGPT)Pairing guide, 3 templatesWhatsApp Cloud APIPairing guide, 3 templatesClickUpPairing guide, 2 templatesFluent FormsPairing guide, 2 templatesGravity FormsPairing guide, 2 templatesTwilioPairing guide, 2 templatesGmailPairing guide, 1 templateMailchimpPairing guide, 1 templateNotionPairing guide, 1 templateWooCommercePairing guide, 1 templateFluentBoards2 templatesAdvanced Custom Fields1 templateAltTextLab1 templateArtiBot.ai1 templateBrainCert1 templateBreeze1 templateChatra1 templateDeepgram1 templateDeftform1 template

About Fluent Support

FlowMattic integration version 2.1.0

Fluent Support is the best support ticketing plugin for WordPress. It is a complete helpdesk solution for fast and efficient support system for your business.

Visit the Fluent Support site

Fluent Support integration changelog

What changed in each version of the integration.

v2.1.0 – 29 Oct, 2025
– New Trigger: Ticket Deleted – Triggers when a ticket is deleted and captures all ticket details including content
– New Action: Cleanup Ticket Embeds – Clean up embedded attachment files from ticket content
– Improvement: Cleanup Ticket Embeds action supports both existing tickets (via Ticket ID) and deleted tickets (via Ticket Content mapping from trigger)
– Improvement: Enhanced ticket deletion workflow with proper trigger system for better automation control
– Improvement: Added support for the ticket attachments
– Improvement: Added support for custom fields in Fluent Support Pro

v2.0 – 5 Aug, 2025
– New Action: Create a New Ticket Using Agent
– New Action: Create a New Ticket Using Customer
– New Action: Reply to Ticket
– New Action: Update Any Reply
– New Action: Add Tag to Ticket (Pro)
– New Action: Remove a Tag From Ticket (Pro)
– New Action: Get All Tickets
– New Action: Get Specific Ticket
– New Action: Delete Ticket(s)
– New Action: Delete Reply
– New Action: Create OR Get Customer Info
– New Action: Update Customer
– New Action: Get Customer By ID
– New Action: Get All Customers
– New Action: Delete Customer

v1.1.0 – 27 Nov. 2022
– New Action: Create or Get Customer Info
– New Action: Create Ticket

v1.0
– Initial release

Start automating Fluent Support today

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