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Fluent Support

Fluent Support is the best support ticketing plugin for WordPress. It is a complete helpdesk solution for fast and efficient support system for your business.

Version: 1.0

Workflow Examples

Workflow Name Applications

When ticket is created in Fluent Support, create contact in FluentCRM

Fluent Support
FluentCRM

When agent replies to a ticket, notify customer on WhatsApp about ticket status using WhatsApp Cloud API

Fluent Support
WhatsApp Cloud API

When customer replies to a ticket, add the details to Google Sheets

Fluent Support
Google Spreadsheets

When agent closes a ticket, remove tag from contact in FluentCRM

Fluent Support
FluentCRM

When ticket is created in Fluent Support, add contact in list on Mailchimp

Fluent Support
Mailchimp

All actions and triggers available in
Fluent Support

Triggers

When this happens..

  • Ticket Created

    Triggers when a new ticket is created by either customer or agent

  • Agent Replies to a Ticket

    Triggers when an agent adds a reply to the ticket

  • Customer Replies to a Ticket

    Triggers when a customer adds a reply to the ticket

  • Agent Closes a Ticket

    Triggers when an agent closes the ticket

  • Customer Closes a Ticket

    Triggers when a customer closes the ticket

Actions

Do this..

  • No actions available.