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Connect Userback with another app

Userback integration

Connect Userback with 918+ other apps in FlowMattic. Pick a trigger, add Userback steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

10 triggers Integration version 1.0 Category: Feedback Unlimited workflows and runs

See what the two do together: triggers, actions and example workflows.

Popular with Userback

Triggers and actions for Userback

A trigger is the Userback event that starts a workflow. An action is what FlowMattic does in Userback from a step.

EventWhat it doesType
New Feedback AddedTriggers when new feedback is added.Trigger
Feedback AssignedTriggers when feedback is assigned to a user.Trigger
Feedback Status ChangedTriggers when the status of feedback is changed.Trigger
Feedback Priority ChangedTriggers when the priority of feedback is changed.Trigger
Feedback VotedTriggers when feedback receives a vote.Trigger
Feedback DeletedTriggers when feedback is deleted.Trigger
New Comment AddedTriggers when a new comment is added to feedback.Trigger
Comment UpdatedTriggers when a comment is updated.Trigger
Comment Status ChangedTriggers when the status of a comment is changed.Trigger
Comment DeletedTriggers when a comment is deleted.Trigger

Three steps to a running Userback workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

  1. Connect

    Authorise Userback once

    Add a Userback connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.

  2. Trigger

    Pick what starts it

    Start from a Userback event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.

  3. Act

    Add Userback steps and logic

    Chain Userback actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

Userback workflows people build

Each example pairs Userback with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

When feedback is assigned, notify the assigned user via Twilio SMS

Userback to Twilio

When new feedback is submitted, send a thank-you message via WhatsApp Cloud API

Userback to WhatsApp Cloud API

When feedback priority changes, update urgency level in Monday.com

Userback to Monday.com

When a new comment is added, notify the team in Discord

Userback to Discord

When feedback is deleted, archive the feedback in Airtable

Userback to Airtable

Connect Userback with other apps

272 apps have triggers or actions that work with Userback. The ones used together most often come first.

About Userback

FlowMattic integration version 1.0

Userback is a customer feedback and bug tracking software that enables businesses to collect, manage, and act on high-quality feedback from websites and applications efficiently.

Userback integration changelog

What changed in each version of the integration.

v1.0 – 23 March, 2025
– Initial release

Start automating Userback today

Try the Userback integration on a live demo site, or install FlowMattic on your own and keep every run on your server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Customers who run it every day

Rated 4.8 out of 5 by customers
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Was spending much more on Zapier and running out of tasks, now have unlimited tasks. Team is continuing to add integrations and taking feedback. Creator of company is ultra responsive to emails and helpful always.

Brad U.

It's an exceptional product. Works great and extremely valuable. I saved thousands of dollard on Zapier, as Flowmattic makes me able to host the automation myself. And very deeply integrates with the products I need.