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Aircall Integration Build Smarter Automated Workflows

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Supported Triggers and Actions in Aircall

Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.

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    User Created

    Triggers when new users are created.

    Trigger
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    User Deleted

    Triggers when users are deleted.

    Trigger
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    User Connected

    Triggers when users open their Aircall Phone.

    Trigger
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    User Disconnected

    Triggers when users close their Aircall Phone.

    Trigger
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    User Opened

    Triggers when users become available according to their working hours.

    Trigger
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    User Closed

    Triggers when users become unavailable according to their working hours.

    Trigger
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    User WUT Start

    Triggers when user start their wrap-up time (WUT) work according to their setting.

    Trigger
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    User WUT End

    Triggers when the user finishes their wrap-up time (WUT) work according to their setting.

    Trigger
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    Number Created

    Triggers when new numbers are created on Aircall accounts.

    Trigger
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    Number Deleted

    Triggers when numbers are deleted from Aircall accounts by Admin users.

    Trigger
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    Number Opened

    Triggers when a number opens according to its opening hours.

    Trigger
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    Number Closed

    Triggers when a number closes according to its opening hours.

    Trigger
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    Call Created

    Triggers when a call is started.

    Trigger
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    Call Ringing on Agent

    Triggers when calls start ringing on Agents' Phone.

    Trigger
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    Call Agent Declined

    Triggers when Agents decline inbound calls.

    Trigger
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    Call Answered

    Triggers when one Agent picks the call up.

    Trigger
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    Call Transferred

    Triggers when calls are transferred to another Agent, Team, or External number.

    Trigger
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    Call Unsuccessful Transfer

    Triggers when calls are unsuccessfully transferred to another Agent, Team, or External number.

    Trigger
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    Call Hang Up

    Triggers when immediately after calls are hung up.

    Trigger
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    Call Ended

    Triggers 30 seconds after calls are hung up.

    Trigger
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    Call Voicemail Left

    Triggers 30 seconds after a call ends if a voicemail is present.

    Trigger
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    Call Commented

    Triggers when this action is performed and a new comment is created on a Call.

    Trigger
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    Call Tagged

    Triggers when tags are created in the Dashboard by Admins and calls can be tagged by Agent from the Phone.

    Trigger
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    Call Untagged

    Triggers when tags are removed from calls by Agents.

    Trigger
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    Call Assigned

    Triggers when calls are assigned to an Agent by another Agent.

    Trigger
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    Call Archived

    Triggers when Missed calls non-archived will be displayed in the To-do view and can be marked as done (= archived).

    Trigger
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    Call Hold

    Triggers when a call is put on hold.

    Trigger
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    Call Unhold

    Triggers when a call is removed from on hold.

    Trigger
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    Contact Created

    Triggers when new contacts are created on an Aircall account.

    Trigger
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    Contact Updated

    Triggers when new contacts are updated on an Aircall account.

    Trigger
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    Contact Deleted

    Triggers when new contacts are deleted on an Aircall account.

    Trigger

Popular Aircall Workflows

See how teams are using Aircall with FlowMattic to automate their work

Aircall
Google Sheets

Log new Aircall calls to a Google Sheets spreadsheet

Aircall + Google Sheets
Aircall
Slack

Send a Slack alert for every missed Aircall call

Aircall + Slack
Aircall
HubSpot CRM

Create a HubSpot CRM contact from each new Aircall contact

Aircall + HubSpot CRM
Aircall
Mailchimp

Add new Aircall contacts to a Mailchimp audience for follow-up

Aircall + Mailchimp
Aircall
Twilio

Send a Twilio SMS when an Aircall voicemail is left

Aircall + Twilio
Aircall
Notion

Save Aircall call notes to a Notion database

Aircall + Notion

Connect Aircall with 558+ Apps

Build powerful automated workflows by connecting Aircall with your favorite tools and platforms

Showing 25 of 558 integrations
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About Aircall

Version 1.0.0

Aircall is a cloud-based phone and contact-center platform that lets sales and support teams manage calls, SMS, and conversations from a single shared workspace. Connect Aircall to FlowMattic to automatically sync call activity, contacts, and voicemails with your CRM, spreadsheets, and messaging tools.

Aircall Integration Changelog

Track the latest updates, new features, and improvements