SupportCandy Integration
Build Smarter Automated Workflows
Connect SupportCandy with 753+ apps and build intelligent automations.
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Supported Triggers and Actions in SupportCandy
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
Create Ticket
Triggers when a new support ticket is created.
TriggerChange Status
Triggers when the status of a support ticket is changed.
TriggerChange Assignee
Triggers when the assignee of a support ticket is changed.
TriggerClose Ticket
Triggers when a support ticket is closed.
TriggerReply To Ticket
Triggers when a reply is added to a support ticket.
TriggerSubmit Private Note
Triggers when an agent submits a private note in a ticket.
TriggerChange Ticket Subject
Triggers when the subject of the support ticket is changed.
TriggerChange Ticket Category
Triggers when the category of the support ticket is changed.
TriggerChange Ticket Fields
Triggers when any custom field of the support ticket is changed.
TriggerChange Ticket Priority
Triggers when the priority of the support ticket is changed.
TriggerChange Agentonly Fields
Triggers when the Agentonly field of the support ticket is changed.
TriggerOut Of SLA
Triggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
Trigger
Popular SupportCandy Workflows
See how teams are using SupportCandy with FlowMattic to automate their work
Send a Slack alert to the support team when a new SupportCandy ticket is created
Log every new SupportCandy ticket in a Google Sheets spreadsheet
Post a Discord notification when a SupportCandy ticket changes status
Create a Todoist task when a SupportCandy ticket is assigned to an agent
Send a Pushover alert when a SupportCandy ticket breaches its SLA
When a SupportCandy ticket is closed, update the row in Google Sheets and email the customer via Gmail
Connect SupportCandy with 753+ Apps
Build powerful automated workflows by connecting SupportCandy with your favorite tools and platforms
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About SupportCandy
Version 1.0.0
SupportCandy is a WordPress help desk and support ticket plugin that lets teams create, assign, prioritize, and resolve customer tickets directly from their site. Connect SupportCandy to FlowMattic to automatically sync new tickets, status changes, and replies with your messaging, CRM, and reporting tools.
SupportCandy Integration Changelog
Track the latest updates, new features, and improvements
v1.0 – June 2026
– Initial release