Route Contact Form 7 submissions by subject to Slack or email with a FlowMattic router

A FlowMattic router checks each Contact Form 7 submission’s subject: sales enquiries post to Slack, support requests (that are not sales) go to a support email, and subjects with ‘general’ (and neither of those words) get a general email. Each submission takes one route.

Contact Form 7

Router

Slack

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5 steps Setup ~8 min Used on 3.3k sites Free to import

The Route Contact Form 7 submissions by subject to Slack or email with a FlowMattic router workflow on the FlowMattic canvas, with 5 steps across Contact Form 7, Router, Slack, Email — The workflow as it appears in the builder after import. Each step opens for editing.

How this workflow runs

What happens at each step once the workflow is on, and what you need before you import it.

Step 1Trigger
Contact Form 7 New Form Submission
The workflow starts whenever a "New Form Submission" event happens in Contact Form 7, capturing its data for the steps below.
Step 2Logic
Router 3 paths
The Router checks your conditions and sends each run down the matching path of 3 — Sales, Support, General enquiry — so different cases get different actions.
Step 3Action
Slack Send Channel Message
On the “Sales” path — Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
Step 4Action
Email Send Email
On the “Support” path — Email — send an email using built-in WP mail function or custom SMTP. Data is mapped from earlier steps; connect your Email account on import.
Step 5Action
Email Send Email
On the “General enquiry” path — Email — send an email using built-in WP mail function or custom SMTP. Data is mapped from earlier steps; connect your Email account on import.

What you need

FlowMatticCore
Contact Form 7 PluginPlugin
Slack AccountAccount

After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.