Connect Aircall and Google Business Profile

Use Aircall and Google Business Profile in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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35 triggers 17 actions Unlimited runs

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When this happens in Aircall31 triggers

Do this in Google Business Profile17 actions

1. TriggerUser Created

2. ActionList Accounts

When Aircall fires User Created, FlowMattic runs List Accounts in Google Business Profile with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Aircall

Integration page

Triggers (31)

User CreatedTriggers when new users are created.
User DeletedTriggers when users are deleted.
User ConnectedTriggers when users open their Aircall Phone.
User DisconnectedTriggers when users close their Aircall Phone.
User OpenedTriggers when users become available according to their working hours.
User ClosedTriggers when users become unavailable according to their working hours.
User WUT StartTriggers when user start their wrap-up time (WUT) work according to their setting.
User WUT EndTriggers when the user finishes their wrap-up time (WUT) work according to their setting.
Number CreatedTriggers when new numbers are created on Aircall accounts.
Number DeletedTriggers when numbers are deleted from Aircall accounts by Admin users.
Number OpenedTriggers when a number opens according to its opening hours.
Number ClosedTriggers when a number closes according to its opening hours.
Call CreatedTriggers when a call is started.
Call Ringing on AgentTriggers when calls start ringing on Agents' Phone.
Call Agent DeclinedTriggers when Agents decline inbound calls.
Call AnsweredTriggers when one Agent picks the call up.
Call TransferredTriggers when calls are transferred to another Agent, Team, or External number.
Call Unsuccessful TransferTriggers when calls are unsuccessfully transferred to another Agent, Team, or External number.
Call Hang UpTriggers when immediately after calls are hung up.
Call EndedTriggers 30 seconds after calls are hung up.
Call Voicemail LeftTriggers 30 seconds after a call ends if a voicemail is present.
Call CommentedTriggers when this action is performed and a new comment is created on a Call.
Call TaggedTriggers when tags are created in the Dashboard by Admins and calls can be tagged by Agent from the Phone.
Call UntaggedTriggers when tags are removed from calls by Agents.
Call AssignedTriggers when calls are assigned to an Agent by another Agent.
Call ArchivedTriggers when Missed calls non-archived will be displayed in the To-do view and can be marked as done (= archived).
Call HoldTriggers when a call is put on hold.
Call UnholdTriggers when a call is removed from on hold.
Contact CreatedTriggers when new contacts are created on an Aircall account.
Contact UpdatedTriggers when new contacts are updated on an Aircall account.
Contact DeletedTriggers when new contacts are deleted on an Aircall account.

Google Business Profile

Integration page

Triggers (4)

New ReviewTriggers when a new review is posted on your business listing.
Updated ReviewTriggers when an existing review is updated.
New QuestionTriggers when a new question is posted on your business listing.
New AnswerTriggers when a new answer is posted to a question on your listing.

Actions (17)

List AccountsList all Google Business Profile accounts.
List LocationsList all locations for a specific account.
Get Location DetailsRetrieve details about a specific business location.
Update Business InformationUpdate business information for a location.
Get ReviewsRetrieve reviews for a specific location.
Get ReviewRetrieve a specific review by ID.
Reply to ReviewPost a reply to a customer review.
Delete Review ReplyDelete a reply from a review.
Create Local PostCreate a new post on your business listing.
Update Local PostUpdate an existing local post.
Delete Local PostDelete a local post from your business listing.
List Local PostsRetrieve all local posts for a location.
List QuestionsList all questions for a location.
Answer QuestionPost an answer to a question on your listing.
Delete AnswerDelete an answer from a question.
Upload MediaUpload a photo or media to your business listing.
Get Performance MetricsRetrieve performance metrics and insights for a location.