Verified integration

SupportCandy Integration

Connect SupportCandy with 794+ apps and build intelligent automated workflows — no code, ready in minutes.

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How it connects

Supported triggers & actions in SupportCandy

A trigger is the event that starts the workflow; an action is what FlowMattic performs to sync data with SupportCandy.

Create Ticket
Triggers when a new support ticket is created.
Trigger
Change Status
Triggers when the status of a support ticket is changed.
Trigger
Change Assignee
Triggers when the assignee of a support ticket is changed.
Trigger
Close Ticket
Triggers when a support ticket is closed.
Trigger
Reply To Ticket
Triggers when a reply is added to a support ticket.
Trigger
Submit Private Note
Triggers when an agent submits a private note in a ticket.
Trigger
Change Ticket Subject
Triggers when the subject of the support ticket is changed.
Trigger
Change Ticket Category
Triggers when the category of the support ticket is changed.
Trigger
Change Ticket Fields
Triggers when any custom field of the support ticket is changed.
Trigger
Change Ticket Priority
Triggers when the priority of the support ticket is changed.
Trigger
Change Agentonly Fields
Triggers when the Agentonly field of the support ticket is changed.
Trigger
Out Of SLA
Triggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
Trigger

Connect SupportCandy to 794+ apps

Getting started

Up and running in three steps

Connect your account

Authorize SupportCandy inside FlowMattic in a couple of clicks — no API keys to hunt down.

Pick a trigger

Choose the SupportCandy event that should kick off your workflow.

Automate the actions

Chain in as many actions and apps as you need — FlowMattic runs the workflow 24/7.

In the wild

Popular SupportCandy workflows

See how teams are using SupportCandy with FlowMattic to automate their work.

Send a Slack alert to the support team when a new SupportCandy ticket is created

SupportCandy + Slack

Log every new SupportCandy ticket in a Google Sheets spreadsheet

SupportCandy + Google Sheets

Post a Discord notification when a SupportCandy ticket changes status

SupportCandy + Discord

Create a Todoist task when a SupportCandy ticket is assigned to an agent

SupportCandy + Todoist

Send a Pushover alert when a SupportCandy ticket breaches its SLA

SupportCandy + Pushover

When a SupportCandy ticket is closed, update the row in Google Sheets and email the customer via Gmail

SupportCandy + Google Sheets + Gmail

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Connect SupportCandy with 794+ apps

Build powerful automated workflows by connecting SupportCandy with your favorite tools and platforms.

Showing 25 of 794 integrations

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About SupportCandy

Version 1.0.0

SupportCandy is a WordPress help desk and support ticket plugin that lets teams create, assign, prioritize, and resolve customer tickets directly from their site. Connect SupportCandy to FlowMattic to automatically sync new tickets, status changes, and replies with your messaging, CRM, and reporting tools.

Related categories

Ticket Management

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