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Connect SupportCandy and Todoist

Use SupportCandy and Todoist in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

19 triggers 15 actions 1 ready-made template Unlimited runs

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When this happens in SupportCandy12 triggers

Do this in Todoist15 actions

1. TriggerCreate Ticket
2. ActionCreate a New Label

When SupportCandy fires Create Ticket, FlowMattic runs Create a New Label in Todoist with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

SupportCandy app icon

SupportCandy

Integration page

Triggers (12)

  • Create TicketTriggers when a new support ticket is created.
  • Change StatusTriggers when the status of a support ticket is changed.
  • Change AssigneeTriggers when the assignee of a support ticket is changed.
  • Close TicketTriggers when a support ticket is closed.
  • Reply To TicketTriggers when a reply is added to a support ticket.
  • Submit Private NoteTriggers when an agent submits a private note in a ticket.
  • Change Ticket SubjectTriggers when the subject of the support ticket is changed.
  • Change Ticket CategoryTriggers when the category of the support ticket is changed.
  • Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
  • Change Ticket PriorityTriggers when the priority of the support ticket is changed.
  • Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
  • Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.

Triggers (7)

  • New TaskTriggers when new task is created
  • Task UpdatedTriggers when task is updated
  • Task CompletedTriggers when task is completed
  • New ProjectTriggers when new project is created
  • Project UpdatedTriggers when project is updated
  • Added LabelTriggers when new label is added
  • Added FilterTriggers when new filter is added

Actions (15)

  • Create a New LabelCreates a new label
  • Create a ProjectCreates a new project
  • Create TaskCreates a new task
  • Create SectionCreates a new section
  • Add a Project CommentAdds a new comment to project (Only for todoist premium user)
  • Add a Task CommentAdds a new comment to task (Only for todoist premium user)
  • Delete ProjectDelete a existing project
  • Delete TaskDelete a existing task
  • Delete SectionDelete a existing section
  • Get a ProjectRetrieves a project details
  • Get Label by IDRetrieves a label by ID
  • Get SectionRetrieves a section details
  • Update ProjectUpdates an existing project
  • Update TaskUpdates an existing task
  • Update SectionUpdates an existing section

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SupportCandy integration 1.0.0, Todoist integration 1.0.

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