Connect Trafft and WhatsApp Cloud API

Use Trafft and WhatsApp Cloud API in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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5 triggers 5 actions 1 ready-made template Unlimited runs

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When this happens in Trafft5 triggers

Do this in WhatsApp Cloud API5 actions

1. TriggerAppointment Booked

2. ActionSend Template Message

When Trafft fires Appointment Booked, FlowMattic runs Send Template Message in WhatsApp Cloud API with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Trafft

Integration page

Triggers (5)

Appointment BookedTriggers when a new appointment is booked
Appointment CanceledTriggers when an appointment is canceled
Appointment RescheduledTriggers when an appointment is rescheduled
Appointment Status ChangedTriggers when an appointment status is changed
Customer CreatedTriggers when a new customer is created

WhatsApp Cloud API

Integration page

Actions (5)

Send Template MessageSend template message to user's WhatsApp
Send Text MessageSend text message to user created or replied session
Send Image MessageSend image message to user created or replied session
Send Video MessageSend video message to user created or replied session
Send Document MessageSend document message to user created or replied session