Handle orders differently by value tier
Each new WooCommerce order takes exactly one route by its total (compared as a whole amount): over 500 sends a VIP alert to Slack and a WhatsApp message to the customer, 100 to 500 posts a Slack note, and under 100 sends the customer a confirmation email.
WooCommerce
Slack
WhatsApp Cloud API
6 steps Setup ~12 min Used on 2.9k sites Store Ops Free to import

How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
WooCommerce New Order CreatedThe workflow starts automatically when a new order is created in WooCommerce. FlowMattic captures that data for the steps below.
Router 3 pathsThe Router checks your conditions and sends each run down the matching path of 3 — High value (over 500), Mid (100 to 500), Standard (under 100) — so different cases get different actions.
Slack Send Channel MessageOn the “High value (over 500)” path — Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
WhatsApp Cloud API Send Text MessageOn the “High value (over 500)” path — WhatsApp Cloud API runs its "Send Text Message" action using data mapped from earlier steps. Connect your WhatsApp Cloud API account on import and it's live.
Slack Send Channel MessageOn the “Mid (100 to 500)” path — Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
- Email Send Email
On the “Standard (under 100)” path — Email — send an email using built-in WP mail function or custom SMTP. Data is mapped from earlier steps; connect your Email account on import.
What you need
- FlowMatticCore
- WooCommerce PluginPlugin
- Slack AccountAccount
- WhatsApp Cloud API AccountAccount
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
More E-commerce Operations workflows
Other ready-to-import templates from the same category.
Import this workflow into your WordPress site
Download the JSON, import it from the Workflows screen and connect your accounts. Every run stays on your server, with no per-task fees.
30-day money-back guarantee Unlimited workflows and runs Self-hosted

