tr Skip to content
Team Notifications · Ops

Route form submissions to the right department

A Router reads the message: sales enquiries ping the sales channel, support requests email the helpdesk, and everything else is logged to Sheets.

Form BuilderForm Builder RouterRouter SlackSlack EmailEmail Google SheetsGoogle Sheets
~8 min setup used by 3.3k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Form Builder → Router → Slack
5 steps
Form Builder
TRIGGER
Form Builder · New Form Submission
The workflow starts automatically when whenever the selected FlowMattic form receives a new submission. Every field value is exposed as a workflow variable in Form Builder. FlowMattic captures that data for the steps below.
Router
LOGIC
Router · 3 paths
The Router checks your conditions and sends each run down the matching path of 3 — Sales, Support, Everything else — so different cases get different actions.
Slack
ACTION
Slack · Send Channel Message
On the “Sales” path — Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
Email
ACTION
Email · Send Email
On the “Support” path — Email — send an email using built-in WP mail function or custom SMTP. Data is mapped from earlier steps; connect your Email account on import.
Google Sheets
ACTION
Google Sheets · New Spreadsheet Row
On the “Everything else” path — Google Sheets — trigger when a new row is added to the spreadsheet. Data is mapped from earlier steps; connect your Google Sheets account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.