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Add LiveChat visitors to a Mailchimp audience after each chat

When a LiveChat conversation ends and the visitor left an email, FlowMattic adds them to your Mailchimp audience and tags them as a chat lead. Sales and support teams can follow up with a nurture email instead of losing the contact. After import, pick your audience, set the tag and keep the opt-in wording on your pre-chat form clear.

LiveChat Filter Mailchimp

4 steps Setup ~8 min Used on 1.0k sites Marketing Free to import

The Add LiveChat visitors to a Mailchimp audience after each chat workflow on the FlowMattic canvas, with 4 steps across LiveChat, Filter, Mailchimp
The workflow as it appears in the builder after import. Each step opens for editing.

How this workflow runs

What happens at each step once the workflow is on, and what you need before you import it.

  1. Step 1Trigger
    LiveChat Finished Chat

    The workflow starts automatically when the chat is ended in LiveChat. FlowMattic captures that data for the steps below.

  2. Step 2Logic
    Filter Continue If

    The Filter only lets a run continue when your conditions are met, stopping everything else before it goes any further.

  3. Step 3Action
    Mailchimp Add New Member

    Mailchimp — add a new member to the list, or update them if they already exist. Data is mapped from earlier steps; connect your Mailchimp account on import.

  4. Step 4Action
    Mailchimp Add Member Tag

    Mailchimp — add a new tag to the existing member. New tags will be added if they are not exist. Data is mapped from earlier steps; connect your Mailchimp account on import.

What you need

  • FlowMatticCore
  • LiveChat AccountAccount
  • Mailchimp AccountAccount

After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.

Import this workflow into your WordPress site

Download the JSON, import it from the Workflows screen and connect your accounts. Every run stays on your server, with no per-task fees.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Customers who run it every day

Rated 4.8 out of 5 by customers
Read more reviews

It's an exceptional product. Works great and extremely valuable. I saved thousands of dollard on Zapier, as Flowmattic makes me able to host the automation myself. And very deeply integrates with the products I need.

Tijn

Ease of use and terrific support from the founder. Tons of integrations and regular updates. The Flowmattic custom app is great especially if you want to integrate apps that aren't available yet inside Flowmattic.