Alert your team in Slack when a new Tawk.to chat starts
As soon as a visitor starts a chat on your site, FlowMattic posts the visitor’s name, email, location and first message to a Slack channel so someone can jump in quickly. It helps small support and sales teams who are not watching the Tawk.to dashboard all day. After import, add the webhook URL in Tawk.to under Administration, Webhooks, and pick your Slack channel.
tawk.to
Slack2 steps Setup ~5 min Used on 426 sites Support Free to import
How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
tawk.to Chat StartThe workflow starts automatically when first message in a chat is sent by visitor or agent in tawk.to. FlowMattic captures that data for the steps below.
- Slack Send Channel Message
Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
What you need
- FlowMatticCore
- Tawk.to AccountAccount
- Slack AccountAccount
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
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Import this workflow into your WordPress site
Download the JSON, import it from the Workflows screen and connect your accounts. Every run stays on your server, with no per-task fees.
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