Turn Twilio text-to-join messages into ActiveCampaign contacts

People text their email address to your Twilio number and FlowMattic adds them to ActiveCampaign with their phone number and a tag, then texts back a confirmation. It works well on flyers, at events and on packaging. After import, point your Twilio number’s messaging webhook at the workflow and choose the tag and reply text.

Twilio

Text Formatter by FlowMattic

Filter

ActiveCampaign

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6 steps Setup ~12 min Used on 3.2k sites Growth Free to import

The Turn Twilio text-to-join messages into ActiveCampaign contacts workflow on the FlowMattic canvas, with 6 steps across Twilio, Text Formatter by FlowMattic, Filter, ActiveCampaign — The workflow as it appears in the builder after import. Each step opens for editing.

How this workflow runs

What happens at each step once the workflow is on, and what you need before you import it.

Step 1Trigger
Twilio Incoming SMS
The workflow starts automatically when a workflow when an SMS is received in Twilio. FlowMattic captures that data for the steps below.
Step 2Action
Text Formatter by FlowMattic Extract Pattern
Text Formatter by FlowMattic — provide regular expression to extract string/text. Data is mapped from earlier steps; connect your Text Formatter by FlowMattic account on import.
Step 3Logic
Filter Continue If
The Filter only lets a run continue when your conditions are met, stopping everything else before it goes any further.
Step 4Action
ActiveCampaign Create or Update Contact
ActiveCampaign — creates a new contact, or updates an existing contact. Data is mapped from earlier steps; connect your ActiveCampaign account on import.
Step 5Action
ActiveCampaign Add/Remove Tag From Contact
ActiveCampaign — add or remove a tag from a Contact. Data is mapped from earlier steps; connect your ActiveCampaign account on import.
Step 6Action
Twilio Send SMS
Twilio — send SMS to a number using Twilio. Data is mapped from earlier steps; connect your Twilio account on import.

What you need

FlowMatticCore
Twilio AccountAccount
ActiveCampaign AccountAccount

After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.