Connect 8×8 and Acadle
Use 8×8 and Acadle in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
13 triggers 11 actions Unlimited runs
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When this happens in 8×85 triggers
Do this in Acadle11 actions
1. TriggerQUEUED2. ActionInvite UsersWhen 8×8 fires QUEUED, FlowMattic runs Invite Users in Acadle with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (5)
- QUEUEDTriggers whenever the interaction is being queued for processing.
- AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
- AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
- TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
- TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.
Triggers (8)
- User RegisteredTriggers when a new user registers in the academy.
- User Course CompletedTriggers when a user completes a course.
- User Lesson CompletedTriggers when a user completes a lesson.
- User Certificate IssuedTriggers when a certificate is issued to a user.
- User Badge UpdatedTriggers when a user badge is updated.
- User Profile UpdatedTriggers when a user profile is updated.
- Group CreatedTriggers when a new group is created.
- Group DeletedTriggers when a group is deleted.
Actions (11)
- Invite UsersInvite users to the academy.
- Get User ProfileGet the profile of a user.
- Update User StatusActivate or deactivate a user.
- Get User ListGet list of users in the academy.
- Create GroupCreate new access group inside the academy.
- Update GroupUpdate an existing access group in the academy.
- List GroupsGet all the access groups in the academy.
- Delete GroupDelete an access group from the academy.
- Add Groups to UserAssign access groups to the academy user.
- Remove Groups from UserRemove access groups from the academy user.
- Update Groups of UserUpdate access groups of the academy user.
Start automating 8×8 and Acadle
Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.
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8×8 integration 1.0.0, Acadle integration 1.0.0.