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Connect 8×8 and Dropbox

Use 8×8 and Dropbox in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

9 triggers 16 actions Unlimited runs

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When this happens in 8×85 triggers

Do this in Dropbox16 actions

1. TriggerQUEUED
2. ActionUpload File

When 8×8 fires QUEUED, FlowMattic runs Upload File in Dropbox with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Triggers (5)

  • QUEUEDTriggers whenever the interaction is being queued for processing.
  • AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
  • AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
  • TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
  • TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.

Triggers (4)

  • New File in FolderTriggers when a new file is added to a folder
  • New FolderTriggers when a new folder is created
  • File DeletedTriggers when a file is deleted
  • Folder DeletedTriggers when a folder is deleted

Actions (16)

  • Upload FileUpload a file to Dropbox
  • Create FolderCreate a new folder in Dropbox
  • Delete FileDelete a file from Dropbox
  • Delete FolderDelete a folder and its contents from Dropbox
  • Copy FileCopy a file to a different location
  • Move FileMove or rename a file
  • Create Shared LinkCreate a shared link for a file or folder
  • List Folder ContentsList all files and folders in a directory
  • Get File MetadataGet metadata for a file or folder
  • Search FilesSearch for files and folders
  • Create Text FileCreate a new text file with content
  • Share FolderShare a folder with collaborators
  • Add Folder MemberAdd a member to a shared folder
  • Get Temporary Download LinkGet a temporary download link for a file
  • Download FileDownload a file from Dropbox
  • Create File RequestCreate a file request for external uploads

Start automating 8×8 and Dropbox

Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.

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8×8 integration 1.0.0, Dropbox integration 1.0.0.

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