Connect 8×8 and GamiPress

Use 8×8 and GamiPress in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

Try FlowMattic free See triggers and actions

10 triggers 7 actions Unlimited runs

Try a pairing

When this happens in 8×85 triggers

Do this in GamiPress7 actions

1. TriggerQUEUED

2. ActionAward Rank to User

When 8×8 fires QUEUED, FlowMattic runs Award Rank to User in GamiPress with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

8×8

Integration page

Triggers (5)

QUEUEDTriggers whenever the interaction is being queued for processing.
AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.

GamiPress

Integration page

Triggers (5)

A user attains a rankTriggers when a user attains a rank.
User Earns an AchievementTriggers when a user earns an achievement.
User Earns Specific Number of PointsTriggers when a user earns a specific number of points.
User's Total Points Reaches Specific ThresholdTriggers when a user's total points reaches a specific threshold.
User Achievement RevokedTriggers when a user achievement is revoked.

Actions (7)

Award Rank to UserAward a rank to the user.
Award Achievement to UserAward an achievement to the user.
Award Points to UserAward points to the user.
Revoke Achievement from UserRevoke an achievement from the user.
Revoke Points from UserRevoke points from the user.
Revoke Rank from UserRevoke a rank from the user.
Revoke Certain Type of Points from UserRevoke certain type of points from the user.