Connect 8×8 and Instagram for Business
Use 8×8 and Instagram for Business in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
5 triggers 14 actions Unlimited runs
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When this happens in 8×85 triggers
Do this in Instagram for Business14 actions
1. TriggerQUEUED2. ActionPublish PhotoWhen 8×8 fires QUEUED, FlowMattic runs Publish Photo in Instagram for Business with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (5)
- QUEUEDTriggers whenever the interaction is being queued for processing.
- AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
- AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
- TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
- TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.
Actions (14)
- Publish PhotoPublish photo in your Instagram account.
- Publish Carousel/AlbumPublish multiple photos/videos as a carousel post.
- Create Reel VideoCreates a reel video container for publish.
- Publish Video/StoryPublishes the created video/story object on Instagram.
- Create StoryCreates a story for publishing.
- Get User MediaRetrieves list of media from user account.
- Get Media DetailsRetrieves details of media by media ID.
- Get Child MediaRetrieves all media from carousel post.
- Get Media CommentsRetrieves comments on a media object.
- Reply to CommentReply to a comment on your media.
- Hide CommentHide or unhide a comment on your media.
- Delete CommentDelete a comment on your media.
- Get MentionsGet media where user has been mentioned.
- Get Hashtag MediaGet recent media for a hashtag.
8×8 with other apps
Instagram for Business with other apps
Start automating 8×8 and Instagram for Business
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8×8 integration 1.0.0, Instagram for Business integration 1.1.0.