Connect Kustomer with another app

Kustomer integration

Connect Kustomer with 918+ other apps in FlowMattic. Pick a trigger, add Kustomer steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

Try FlowMattic free See triggers and actions

10 triggers Integration version 1.0.0 Category: Customer Support Unlimited workflows and runs

Pair Kustomer with another app

See what the two do together: triggers, actions and example workflows.

Popular with Kustomer

Triggers and actions for Kustomer

A trigger is the Kustomer event that starts a workflow. An action is what FlowMattic does in Kustomer from a step.

Event	What it does	Type
Conversation Created	Triggers when a new conversation is created.	Trigger
Conversation Updated	Triggers when a conversation is updated.	Trigger
Customer Created	Triggers when a new customer is created.	Trigger
Customer Updated	Triggers when a customer is updated.	Trigger
Message Created	Triggers when a new message is created.	Trigger
Message Updated	Triggers when a message is updated.	Trigger
Team Created	Triggers when a new team is created.	Trigger
Team Updated	Triggers when a team is updated.	Trigger
User Created	Triggers when a new user is created.	Trigger
User Updated	Triggers when a user is updated.	Trigger

Three steps to a running Kustomer workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

Connect
Authorise Kustomer once
Add a Kustomer connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.
Trigger
Pick what starts it
Start from a Kustomer event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.
Act
Add Kustomer steps and logic
Chain Kustomer actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

Kustomer workflows people build

Each example pairs Kustomer with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

Log every new Kustomer conversation in a Google Sheets spreadsheet

Kustomer to Google Sheets

Send a Slack alert when a new Kustomer conversation is created

Kustomer to Slack

Create a HubSpot CRM contact from each new Kustomer customer

Kustomer to HubSpot CRM

Add new Kustomer customers to a Mailchimp audience for follow-up

Kustomer to Mailchimp

Create a ClickUp task when a new Kustomer message is created

Kustomer to ClickUp

When a new Kustomer customer is created, add them to Airtable and post a welcome note in Discord

Kustomer to Airtable, then Discord

Browse the workflow library

Connect Kustomer with other apps

278 apps have triggers or actions that work with Kustomer. The ones used together most often come first.

Showing 24 of 278 apps

About Kustomer

FlowMattic integration version 1.0.0

Kustomer is a CRM-based customer service platform that unifies conversations, customers, and support teams into a single timeline across every channel. Connect Kustomer to FlowMattic to automatically sync new conversations, customers, and messages with your CRM, spreadsheets, and team chat tools.