Connect Comm100 with another app

Comm100 integration

Connect Comm100 with 918+ other apps in FlowMattic. Pick a trigger, add Comm100 steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

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7 triggers Integration version 1.0.0 Category: Customer Support Unlimited workflows and runs

Pair Comm100 with another app

See what the two do together: triggers, actions and example workflows.

Popular with Comm100

Triggers and actions for Comm100

A trigger is the Comm100 event that starts a workflow. An action is what FlowMattic does in Comm100 from a step.

Event	What it does	Type
New Chat	Triggers when a new chat is started.	Trigger
New Offline Message	Triggers when a offline message is received.	Trigger
Chat Ended	Triggers when a chat is ended.	Trigger
Chat Requested	Triggers when a chat is requested.	Trigger
Chat Transferred	Triggers when a chat is transferred.	Trigger
Agent Status Changes	Triggers when an agent status changes.	Trigger
New or Updated Chat Wrap-Up	Triggers when a wrap-up is added or updated.	Trigger

Three steps to a running Comm100 workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

Connect
Authorise Comm100 once
Add a Comm100 connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.
Trigger
Pick what starts it
Start from a Comm100 event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.
Act
Add Comm100 steps and logic
Chain Comm100 actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

Comm100 workflows people build

Each example pairs Comm100 with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

Log every ended Comm100 chat in a Google Sheets support log

Comm100 to Google Sheets

Send a Slack alert when a new Comm100 chat is requested

Comm100 to Slack

Create a Freshdesk ticket from each new Comm100 offline message

Comm100 to Freshdesk

Add the chat visitor to HubSpot CRM after a Comm100 chat ends

Comm100 to HubSpot CRM

Email a follow-up via Gmail when a Comm100 chat wrap-up is created

Comm100 to Gmail

When a Comm100 chat is transferred, log it in Airtable, then post a heads-up to the team in Slack

Comm100 to Airtable, then Slack

Browse the workflow library

Connect Comm100 with other apps

278 apps have triggers or actions that work with Comm100. The ones used together most often come first.

Showing 24 of 278 apps

About Comm100

FlowMattic integration version 1.0.0

Comm100 is a live chat and customer engagement platform that lets support teams handle real-time conversations, route chats to agents, and capture offline messages. Connect Comm100 to FlowMattic to automatically sync chats, wrap-ups, and offline messages with your helpdesk, CRM, and team chat tools.