BoldDesk Integration
Build Smarter Automated Workflows
Connect BoldDesk with 731+ apps and build intelligent automations.
Save hours with no-code workflows that work 24/7.
Supported Triggers and Actions in BoldDesk
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
Ticket Created
Triggers when a ticket is created.
TriggerReply Created on Ticket
Triggers when a reply is created on ticket.
TriggerPublic Note Created
Triggers when a public note is created on ticket.
TriggerPrivate Note Created
Triggers when a private note is created on the ticket.
TriggerTicket Property Updated
Triggers when ticket properties are updated.
TriggerPermanently Deleted
Triggers when a ticket is permanently deleted.
TriggerSatisfaction Feedback Added
Triggers when satisfaction feedback is added to the ticket.
TriggerContact Created
Triggers when a contact is created.
TriggerContact Updated
Triggers when a contact is updated.
TriggerContact Groups Created
Triggers when a contact group is created.
TriggerContact Groups Updated
Triggers when a contact group is updated.
TriggerContact Groups Permanently Deleted
Triggers when a contact group is permanent deleted.
TriggerWorklog Created
Triggers when a worklog is created.
TriggerWorklog Updated
Triggers when a worklog is updated.
TriggerWorklog Deleted
Triggers when a worklog is deleted.
TriggerApproval Request Created
Triggers when an approval request is created.
TriggerApproval Request Updated
Triggers when an approval request is updated.
TriggerApproval Request Completed
Triggers when an approval request is completed.
TriggerApproval Request Cancelled
Triggers when an approval request is cancelled.
TriggerApproval Approver Added
Triggers when an approver for approval is added.
TriggerApproval Approver Approved
Triggers when an approver for approval is approved.
TriggerApproval Approver Rejected
Triggers when an approver for approval is rejected.
TriggerApproval Approver Cancelled
Triggers when an approver for approval is cancelled.
TriggerActivity Created
Triggers when an activity is created.
TriggerActivity Updated
Triggers when an activity is updated.
TriggerActivity Deleted
Triggers when an activity is deleted.
TriggerActivity Comment Created
Triggers when a comment on activity is created.
Trigger
Popular BoldDesk Workflows
See how teams are using BoldDesk with FlowMattic to automate their work
Send a Slack alert to the support channel for every new BoldDesk ticket
Log new BoldDesk tickets in a Google Sheets spreadsheet for reporting
Create a ClickUp task when a reply is created on a BoldDesk ticket
Add new BoldDesk contacts to a HubSpot CRM list
Send a Discord notification when satisfaction feedback is added on a BoldDesk ticket
When a BoldDesk ticket property is updated, log it in Airtable and alert the agent in Slack
Connect BoldDesk with 731+ Apps
Build powerful automated workflows by connecting BoldDesk with your favorite tools and platforms
Can't find what you're looking for?
We're constantly adding new integrations. Request the integration you need and we'll prioritize it.
About BoldDesk
Version 1.0.0
BoldDesk is a cloud-based help desk and ticketing system that lets support teams manage customer tickets, replies, notes, and satisfaction feedback from a unified dashboard. Connect BoldDesk to FlowMattic to automatically route new tickets, replies, and contact updates into your team chat, CRM, and task tools.
BoldDesk Integration Changelog
Track the latest updates, new features, and improvements
v1.0 – June 2026
– Initial release