BoldDesk Integration
Connect BoldDesk with 763+ apps and build intelligent automated workflows — no code, ready in minutes.
Supported triggers & actions in BoldDesk
A trigger is the event that starts the workflow; an action is what FlowMattic performs to sync data with BoldDesk.
Ticket Created
Triggers when a ticket is created.
TriggerReply Created on Ticket
Triggers when a reply is created on ticket.
TriggerPublic Note Created
Triggers when a public note is created on ticket.
TriggerPrivate Note Created
Triggers when a private note is created on the ticket.
TriggerTicket Property Updated
Triggers when ticket properties are updated.
TriggerPermanently Deleted
Triggers when a ticket is permanently deleted.
TriggerSatisfaction Feedback Added
Triggers when satisfaction feedback is added to the ticket.
TriggerContact Created
Triggers when a contact is created.
TriggerContact Updated
Triggers when a contact is updated.
TriggerContact Groups Created
Triggers when a contact group is created.
TriggerContact Groups Updated
Triggers when a contact group is updated.
TriggerContact Groups Permanently Deleted
Triggers when a contact group is permanent deleted.
TriggerWorklog Created
Triggers when a worklog is created.
TriggerWorklog Updated
Triggers when a worklog is updated.
TriggerWorklog Deleted
Triggers when a worklog is deleted.
TriggerApproval Request Created
Triggers when an approval request is created.
TriggerApproval Request Updated
Triggers when an approval request is updated.
TriggerApproval Request Completed
Triggers when an approval request is completed.
TriggerApproval Request Cancelled
Triggers when an approval request is cancelled.
TriggerApproval Approver Added
Triggers when an approver for approval is added.
TriggerApproval Approver Approved
Triggers when an approver for approval is approved.
TriggerApproval Approver Rejected
Triggers when an approver for approval is rejected.
TriggerApproval Approver Cancelled
Triggers when an approver for approval is cancelled.
TriggerActivity Created
Triggers when an activity is created.
TriggerActivity Updated
Triggers when an activity is updated.
TriggerActivity Deleted
Triggers when an activity is deleted.
TriggerActivity Comment Created
Triggers when a comment on activity is created.
Trigger
Up and running in three steps
Connect your account
Authorize BoldDesk inside FlowMattic in a couple of clicks — no API keys to hunt down.
Pick a trigger
Choose the BoldDesk event that should kick off your workflow.
Automate the actions
Chain in as many actions and apps as you need — FlowMattic runs the workflow 24/7.
Popular BoldDesk workflows
See how teams are using BoldDesk with FlowMattic to automate their work.
Send a Slack alert to the support channel for every new BoldDesk ticket
Log new BoldDesk tickets in a Google Sheets spreadsheet for reporting
Create a ClickUp task when a reply is created on a BoldDesk ticket
Add new BoldDesk contacts to a HubSpot CRM list
Send a Discord notification when satisfaction feedback is added on a BoldDesk ticket
When a BoldDesk ticket property is updated, log it in Airtable and alert the agent in Slack
Connect BoldDesk with 763+ apps
Build powerful automated workflows by connecting BoldDesk with your favorite tools and platforms.
About BoldDesk
Version 1.0.0
BoldDesk is a cloud-based help desk and ticketing system that lets support teams manage customer tickets, replies, notes, and satisfaction feedback from a unified dashboard. Connect BoldDesk to FlowMattic to automatically route new tickets, replies, and contact updates into your team chat, CRM, and task tools.
Related categories
BoldDesk integration changelog
Track the latest updates, new features, and improvements
v1.0 – June 2026
– Initial release
Ready to automate your WordPress workflows?
Connect BoldDesk with hundreds of other apps through FlowMattic. No coding required — just simple, powerful automation.
Connect BoldDesk now
Join thousands automating their workflows with FlowMattic. Get started in minutes.