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Connect Social Intents with another app

Social Intents integration

Connect Social Intents with 918+ other apps in FlowMattic. Pick a trigger, add Social Intents steps, map the fields from earlier steps and run the workflow on your own server with no per-task fees.

3 triggers Integration version 1.0.0 Category: Customer Support Unlimited workflows and runs

See what the two do together: triggers, actions and example workflows.

Popular with Social Intents

Triggers and actions for Social Intents

A trigger is the Social Intents event that starts a workflow. An action is what FlowMattic does in Social Intents from a step.

EventWhat it doesType
Answered ChatTriggers when a live chat is answered and completed.Trigger
Missed ChatTriggers when a visitor chat is missed.Trigger
Offline MessageTriggers when a visitor sends an offline message.Trigger

Three steps to a running Social Intents workflow

The builder keeps the order you think in: connect the app, choose what starts the workflow, add what should happen.

  1. Connect

    Authorise Social Intents once

    Add a Social Intents connection under Connects and reuse it in every workflow. Credentials stay in your WordPress database.

  2. Trigger

    Pick what starts it

    Start from a Social Intents event, or from a WordPress event, a form, a webhook, a schedule or any of the 918+ integrations, then capture a sample so later steps can map real fields.

  3. Act

    Add Social Intents steps and logic

    Chain Social Intents actions with Router, Filter, Iterator and Delay, test each step against captured data, then switch the workflow on.

Social Intents workflows people build

Each example pairs Social Intents with an app it is often used with. Build any of them on the canvas, or start from the workflow library.

Send a Gmail email for each new Social Intents answered chat

Social Intents to Gmail

Create a Google Docs file from every new Social Intents missed chat

Social Intents to Google Docs

Add a Monday.com item for every new Social Intents offline message

Social Intents to Monday.com

Log every new Social Intents answered chat in a Google Sheets spreadsheet

Social Intents to Google Sheets

Send a Slack alert for every new Social Intents missed chat

Social Intents to Slack

Save each new Social Intents offline message to a Notion database

Social Intents to Notion

Connect Social Intents with other apps

278 apps have triggers or actions that work with Social Intents. The ones used together most often come first.

About Social Intents

FlowMattic integration version 1.0.0

Social Intents lets you live chat with your customers in real-time to provide exceptional service.

Social Intents integration changelog

What changed in each version of the integration.

v1.0.0 – 11 June 2026
– Initial release

Start automating Social Intents today

Try the Social Intents integration on a live demo site, or install FlowMattic on your own and keep every run on your server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Customers who run it every day

Rated 4.8 out of 5 by customers
Read more reviews

It's very straightforward, has a lot integrations and they work well. It is one thing to 'integrate' new external software, but integrating it well, with lots of options is where FlowMattic shines.

Koen A.

Works within WordPress, so it can easily access any inbuilt WP functions or custom functions and use them in your flow. It's easy to use and already has many useful integrations built.