Connect Acadle and SupportCandy

Use Acadle and SupportCandy in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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20 triggers 11 actions Unlimited runs

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When this happens in SupportCandy12 triggers

Do this in Acadle11 actions

1. TriggerCreate Ticket

2. ActionInvite Users

When SupportCandy fires Create Ticket, FlowMattic runs Invite Users in Acadle with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Acadle

Integration page

Triggers (8)

User RegisteredTriggers when a new user registers in the academy.
User Course CompletedTriggers when a user completes a course.
User Lesson CompletedTriggers when a user completes a lesson.
User Certificate IssuedTriggers when a certificate is issued to a user.
User Badge UpdatedTriggers when a user badge is updated.
User Profile UpdatedTriggers when a user profile is updated.
Group CreatedTriggers when a new group is created.
Group DeletedTriggers when a group is deleted.

Actions (11)

Invite UsersInvite users to the academy.
Get User ProfileGet the profile of a user.
Update User StatusActivate or deactivate a user.
Get User ListGet list of users in the academy.
Create GroupCreate new access group inside the academy.
Update GroupUpdate an existing access group in the academy.
List GroupsGet all the access groups in the academy.
Delete GroupDelete an access group from the academy.
Add Groups to UserAssign access groups to the academy user.
Remove Groups from UserRemove access groups from the academy user.
Update Groups of UserUpdate access groups of the academy user.

SupportCandy

Integration page

Triggers (12)

Create TicketTriggers when a new support ticket is created.
Change StatusTriggers when the status of a support ticket is changed.
Change AssigneeTriggers when the assignee of a support ticket is changed.
Close TicketTriggers when a support ticket is closed.
Reply To TicketTriggers when a reply is added to a support ticket.
Submit Private NoteTriggers when an agent submits a private note in a ticket.
Change Ticket SubjectTriggers when the subject of the support ticket is changed.
Change Ticket CategoryTriggers when the category of the support ticket is changed.
Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
Change Ticket PriorityTriggers when the priority of the support ticket is changed.
Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.