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Connect SupportCandy and AddCal

Use SupportCandy and AddCal in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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12 triggers 8 actions Unlimited runs

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When this happens in SupportCandy12 triggers

Do this in AddCal8 actions

1. TriggerCreate Ticket
2. ActionCreate Calendar

When SupportCandy fires Create Ticket, FlowMattic runs Create Calendar in AddCal with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

SupportCandy app icon

SupportCandy

Integration page

Triggers (12)

  • Create TicketTriggers when a new support ticket is created.
  • Change StatusTriggers when the status of a support ticket is changed.
  • Change AssigneeTriggers when the assignee of a support ticket is changed.
  • Close TicketTriggers when a support ticket is closed.
  • Reply To TicketTriggers when a reply is added to a support ticket.
  • Submit Private NoteTriggers when an agent submits a private note in a ticket.
  • Change Ticket SubjectTriggers when the subject of the support ticket is changed.
  • Change Ticket CategoryTriggers when the category of the support ticket is changed.
  • Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
  • Change Ticket PriorityTriggers when the priority of the support ticket is changed.
  • Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
  • Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
AddCal app icon

AddCal

Integration page

Actions (8)

  • Create CalendarCreates a new calendar entry.
  • List CalendarsFetch the list of all calendars.
  • Get CalendarGet a calendar by its public ID.
  • Delete CalendarDeletes a calendar by its public ID.
  • Create EventCreates an event with smart defaults and automatic calendar management.
  • Get EventGet an event by its public ID.
  • Index All EventsFetch a list of all events with optional filters.
  • Delete EventDeletes an event by its public ID.

SupportCandy with other apps

Google Sheets app iconGoogle SheetsIntegration page Slack app iconSlackIntegration page Discord app iconDiscordIntegration page Todoist app iconTodoistIntegration page Pushover app iconPushoverIntegration page Gmail app iconGmailIntegration page

All SupportCandy integrations

AddCal with other apps

Google Calendar app iconGoogle CalendarIntegration page Google Sheets app iconGoogle SheetsIntegration page Fluent Forms app iconFluent FormsIntegration page

All AddCal integrations

Start automating SupportCandy and AddCal

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SupportCandy integration 1.0.0, AddCal integration 1.0.0.

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