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Connect SupportCandy and Anthropic (Claude)

Use SupportCandy and Anthropic (Claude) in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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12 triggers 4 actions Unlimited runs

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When this happens in SupportCandy12 triggers

Do this in Anthropic (Claude)4 actions

1. TriggerCreate Ticket
2. ActionCreate a Completion

When SupportCandy fires Create Ticket, FlowMattic runs Create a Completion in Anthropic (Claude) with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

SupportCandy app icon

SupportCandy

Integration page

Triggers (12)

  • Create TicketTriggers when a new support ticket is created.
  • Change StatusTriggers when the status of a support ticket is changed.
  • Change AssigneeTriggers when the assignee of a support ticket is changed.
  • Close TicketTriggers when a support ticket is closed.
  • Reply To TicketTriggers when a reply is added to a support ticket.
  • Submit Private NoteTriggers when an agent submits a private note in a ticket.
  • Change Ticket SubjectTriggers when the subject of the support ticket is changed.
  • Change Ticket CategoryTriggers when the category of the support ticket is changed.
  • Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
  • Change Ticket PriorityTriggers when the priority of the support ticket is changed.
  • Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
  • Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
Anthropic (Claude) app icon

Anthropic (Claude)

Integration page

Actions (4)

  • Create a CompletionGenerates a completion on the basis of a given prompt
  • Get Message Token CountCount the number of tokens in a message without creating it
  • Analyze Image with VisionAnalyze and understand images using Claude Vision capabilities
  • Analyze PDF DocumentExtract text, analyze content, and answer questions about PDF documents (max 100 pages, 32MB)

SupportCandy with other apps

Google Sheets app iconGoogle SheetsIntegration page Slack app iconSlackIntegration page Discord app iconDiscordIntegration page Todoist app iconTodoistIntegration page Pushover app iconPushoverIntegration page Gmail app iconGmailIntegration page

All SupportCandy integrations

Anthropic (Claude) with other apps

Google Sheets app iconGoogle SheetsIntegration page WordPress app iconWordPressIntegration page Fluent Forms app iconFluent FormsIntegration page Notion app iconNotionIntegration page Todoist app iconTodoistIntegration page Typeform app iconTypeformIntegration page

All Anthropic (Claude) integrations

Start automating SupportCandy and Anthropic (Claude)

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SupportCandy integration 1.0.0, Anthropic (Claude) integration 2.0.0.

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