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Create a Freshdesk ticket for each new Retainr support request

Never miss a client question — each new Retainr support request opens a Freshdesk ticket automatically so your help desk owns every issue from the start.

RetainrRetainr FreshdeskFreshdesk
~5 min setup used by 3.4k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Retainr → Freshdesk
2 steps
Retainr
TRIGGER
Retainr · New Support
The workflow starts automatically when a new support is created in Retainr. FlowMattic captures that data for the steps below.
Freshdesk
ACTION
Freshdesk · Update Ticket
Freshdesk — triggers when ticket is updated. Data is mapped from earlier steps; connect your Freshdesk account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.