Trigger a workflow from MCP Tool and check user's support tickets in FluentSupport
Your AI assistant calls this workflow as an MCP tool with a customer’s email, FlowMattic fetches that customer’s tickets from Fluent Support, and the ticket list is sent back to the assistant as the tool response. Define an email parameter on the MCP tool and choose the fields to return in the response step after import.
FlowMattic MCP
Fluent Support3 steps Setup ~5 min Used on 1.8k sites Free to import
How this workflow runs
What happens at each step once the workflow is on, and what you need before you import it.
FlowMattic MCP Workflow MCP Tool TriggeredThe workflow starts automatically when specific MCP tool is executed in FlowMattic MCP. FlowMattic captures that data for the steps below.
- Fluent Support Get All Tickets
Fluent Support — get all tickets. Data is mapped from earlier steps; connect your Fluent Support account on import.
- FlowMattic MCP MCP Tool Response
FlowMattic MCP — this action is used to handle the response to the MCP tool execution. Data is mapped from earlier steps; connect your FlowMattic MCP account on import.
What you need
- FlowMatticCore
- Fluent Support PluginPlugin
After importing, map your own data. To keep the template universal, not every step is pre-filled. Open each step in the builder and connect your accounts and fields (channels, lists, sheets, recipients) before you switch the workflow on.
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Import this workflow into your WordPress site
Download the JSON, import it from the Workflows screen and connect your accounts. Every run stays on your server, with no per-task fees.
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