tr Skip to content
E-Commerce

When extras purchase refunded in Buy Me a Coffee, add the user to Google Sheet and email user for feedback

When a Buy Me a Coffee extra is refunded, log the buyer in Google Sheets and email them for feedback, so you can track refunds and learn why they backed out.

Buy Me a CoffeeBuy Me a Coffee Google SheetsGoogle Sheets EmailEmail
~5 min setup used by 3.1k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Buy Me a Coffee → Google Sheets → Email
3 steps
Buy Me a Coffee
TRIGGER
Buy Me a Coffee · Extras purchased refunded
The workflow starts automatically when extras purchased refunded webhook received in Buy Me a Coffee. FlowMattic captures that data for the steps below.
Google Sheets
ACTION
Google Sheets · New Spreadsheet Row
Google Sheets — trigger when a new row is added to the spreadsheet. Data is mapped from earlier steps; connect your Google Sheets account on import.
Email
ACTION
Email · Send Email
Email — send an email using built-in WP mail function or custom SMTP. Data is mapped from earlier steps; connect your Email account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Ready to automate your WordPress site?

Download this workflow free, or grab FlowMattic and own every automation on your site — no per-task fees, ever.