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When ticket is created in Fluent Support, get all ACF field values for the user and store details to Google Sheet

A new Fluent Support ticket pulls the user’s ACF field values and logs everything to Google Sheets, giving agents full customer context in one shared record.

Fluent SupportFluent Support Advanced Custom FieldsAdvanced Custom Fields Google SheetsGoogle Sheets
~5 min setup used by 535 sites
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How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Fluent Support → Advanced Custom Fields → Google Sheets
3 steps
Fluent Support
TRIGGER
Fluent Support · Ticket Created
The workflow starts automatically when a new ticket is created by either customer or agent in Fluent Support. FlowMattic captures that data for the steps below.
Advanced Custom Fields
ACTION
Advanced Custom Fields · Get User Value
Advanced Custom Fields — get custom field value for given user ID. Data is mapped from earlier steps; connect your Advanced Custom Fields account on import.
Google Sheets
ACTION
Google Sheets · New Spreadsheet Row
Google Sheets — trigger when a new row is added to the spreadsheet. Data is mapped from earlier steps; connect your Google Sheets account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

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