When a new ticket is created in Freshdesk, send the ticket details to user's WhatsApp using WA.Team
As soon as a Freshdesk ticket is raised, the details reach the customer’s WhatsApp through WA.Team, so they get instant confirmation their issue was received.
Freshdesk
WhatsApp by WA.TeamFree · import into FlowMattic in one click
Every step, explained
Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.
Built to own, not to rent
No-code setup
Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.
Runs on your server
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Fully customizable
Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.
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Other ready-to-import automations from the FlowMattic library.
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