When a new ticket is created in Freshdesk, send the ticket details to user's WhatsApp using WhatsApp Cloud API
Every new Freshdesk ticket is pushed to the customer’s WhatsApp, giving them instant confirmation that their request was received.
Freshdesk
WhatsApp Cloud APIFree · import into FlowMattic in one click
Every step, explained
Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.
Built to own, not to rent
No-code setup
Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.
Runs on your server
Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.
Fully customizable
Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.
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Other ready-to-import automations from the FlowMattic library.
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