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Record each Dixa conversation rating in Airtable for CSAT reporting

Every Dixa conversation rating is saved to Airtable, building a clean CSAT dataset you can slice and report on without exporting anything by hand.

Dixa

Airtable

~5 min setup used by 1.4k sites

Free · import into FlowMattic in one click

How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Dixa → Airtable

2 steps

TRIGGER

Dixa · Conversation Rated

The workflow starts automatically when a conversation is rated by the end-user in Dixa. FlowMattic captures that data for the steps below.

ACTION

Airtable · Create Record

Airtable — creates a new record. Data is mapped from earlier steps; connect your Airtable account on import.

Why this workflow

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

Other ready-to-import automations from the FlowMattic library.