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Send a Slack alert when a low Userpilot NPS score is submitted

When a low Userpilot NPS score comes in, FlowMattic alerts your team in Slack so they can reach out to unhappy users before churn sets in.

UserpilotUserpilot SlackSlack
~5 min setup used by 922 sites
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How it works

Every step, explained

Import the template and this whole chain runs on autopilot — here's exactly what happens on each run.

Userpilot → Slack
2 steps
Userpilot
TRIGGER
Userpilot · NPS
The workflow starts automatically when an NPS is Scored, Dismissed, or Feedback is received in Userpilot. FlowMattic captures that data for the steps below.
Slack
ACTION
Slack · Send Channel Message
Slack — post or Schedule a new message to a specific #channel. Data is mapped from earlier steps; connect your Slack account on import.
Why this workflow

Built to own, not to rent

No-code setup

Import the JSON, connect your accounts, and go live in minutes. Every step is pre-mapped — you only add your own credentials.

Runs on your server

Self-hosted on your WordPress install. No per-task fees, no data leaving your infrastructure, no monthly SaaS bill.

Fully customizable

Open it in the visual builder and reshape it — add branches, swap apps, insert filters. A starting point, not a cage.

Keep exploring

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