Connect 8×8 and BuddyBoss

Use 8×8 and BuddyBoss in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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17 triggers 11 actions Unlimited runs

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When this happens in 8×85 triggers

Do this in BuddyBoss11 actions

1. TriggerQUEUED

2. ActionSend Notification to Group Members

When 8×8 fires QUEUED, FlowMattic runs Send Notification to Group Members in BuddyBoss with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

8×8

Integration page

Triggers (5)

QUEUEDTriggers whenever the interaction is being queued for processing.
AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.

BuddyBoss

Integration page

Triggers (12)

User Sends Friendship RequestTriggers when a user sends a friendship request
User Accepts Friendship RequestTriggers when a user accepts a friendship request
User Rejects Friendship RequestTriggers when a user rejects a friendship request
User Deletes FriendshipTriggers when a user deletes a friendship
User Withdraws Friendship RequestTriggers when a user withdraws a friendship request
User Creates GroupTriggers when a user creates a group
User Joins GroupTriggers when a user joins a group
User Leaves GroupTriggers when a user leaves a group
User Profile Type is ChangedTriggers when a user member type is changed
User Creates New Forum TopicTriggers when a user creates a new forum topic
Topic is UpdatedTriggers when user updates a topic
New Topic ReplyTriggers when a user replies to a topic

Actions (11)

Send Notification to Group MembersSends a notification to every member in a group
Remove user from groupRemoves a user from the group
Set User Extended ProfileSets user's extended profile data.
Add post to activity feed of groupAdds new post to activity feed of a group
Add User to GroupAdds a user to group
Add post to activity feedAdds new post to activity feed
Send MessageSends a message to users
Change Member Profile TypeChanges member profile type to specific type
Subscribe User to ForumAdds a user to a forum
Get Group Details by IDGets group details such as name, permalink, description
Get Group MembersGets all or certain number of members of a group