Connect 8×8 and Zoho Analytics
Use 8×8 and Zoho Analytics in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
5 triggers 11 actions Unlimited runs
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When this happens in 8×85 triggers
Do this in Zoho Analytics11 actions
1. TriggerQUEUED2. ActionAdd RowWhen 8×8 fires QUEUED, FlowMattic runs Add Row in Zoho Analytics with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (5)
- QUEUEDTriggers whenever the interaction is being queued for processing.
- AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
- AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
- TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
- TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.
Actions (11)
- Add RowAdds a new row to a table view.
- Update RowUpdates rows in a table view matching criteria.
- Delete RowDeletes rows from a table view matching criteria.
- Create WorkspaceCreates a new workspace.
- Delete WorkspaceDeletes a workspace by ID.
- Create TableCreates a new table in a workspace.
- Create FolderCreates a new folder in a workspace.
- Add ColumnAdds a new column to a table view.
- Get UsersRetrieves all users in the organization.
- Add UserAdds a user to the organization.
- Add Workspace UsersAdds users to a workspace with specified permissions.
8×8 with other apps
Zoho Analytics with other apps
Start automating 8×8 and Zoho Analytics
Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.
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8×8 integration 1.0.0, Zoho Analytics integration 1.0.0.