Automate Freshdesk with
AI-Powered Workflows
Connect Freshdesk with 350+ apps and build intelligent automations.
Save hours with no-code workflows that work 24/7.
Supported Triggers and Actions in Freshdesk
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
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New Ticket
Triggers when new ticket is created
Trigger -
New Contact
Triggers when new contact is created
Trigger -
New Ticket Note
Triggers when a new note is added to the ticket
Trigger -
Update Ticket
Triggers when ticket is updated
Trigger -
Update Contact
Triggers when contact details are updated
Trigger
Popular Freshdesk Workflows
See how teams are using Freshdesk with FlowMattic to automate their work
When new ticket is created in Freshdesk, add ticket details to Google Spreadsheet
When new contact is created in Freshdesk, create a new user account in WordPress and add a new subscriber to Mailchimp list
When new note is added to a ticket in Freshdesk, add the member note for the subscriber in Mailchimp
When the ticket status is updated in Freshdesk, update user metadata in WordPress
When the contact is updated in Freshdesk, update subscriber in Campaign Monitor
Connect Freshdesk with 350+ Apps
Build powerful automated workflows by connecting Freshdesk with your favorite tools and platforms
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About Freshdesk
Version 1.0
Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster
