Connect JivoChat and Appilix

Use JivoChat and Appilix in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

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11 triggers 1 action Unlimited runs

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When this happens in JivoChat11 triggers

Do this in Appilix1 action

1. TriggerCall Event

2. ActionSend a Notification

When JivoChat fires Call Event, FlowMattic runs Send a Notification in Appilix with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

JivoChat

Integration page

Triggers (11)

Call EventTriggers when operators receive a new call or an existing call changes status.
Chat AcceptedTriggers when an agent clicks "Reply" to accept a chat.
Chat AssignedTriggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Chat FinishedTriggers when a chat is closed in the agent application.
Chat UpdatedTriggers when a visitor's information is updated, such as filling out a contact form in the chat.
Client UpdatedTriggers when a client's data is updated.
Client Attribute UpdatedTriggers when a client's attributes are changed.
Offline MessageTriggers when a visitor sends an offline message through the chat offline form.
Client CreatedTriggers when a new client is created.
Client Assigned to AgentTriggers when a new client is assigned to agent.
Client Contacts updatedTriggers when a new client contects is updated.