Connect 8×8 and Straico
Use 8×8 and Straico in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
5 triggers 2 actions Unlimited runs
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When this happens in 8×85 triggers
Do this in Straico2 actions
1. TriggerQUEUED2. ActionGenerate ContentWhen 8×8 fires QUEUED, FlowMattic runs Generate Content in Straico with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (5)
- QUEUEDTriggers whenever the interaction is being queued for processing.
- AGENT JOINEDTriggers whenever the interaction is assigned and accepted by an agent.
- AGENT LEFTTriggers whenever the agent handling the interaction has left the conversation.
- TRANSFERTriggers whenever the handling agent transferred the conversation to another queue.
- TEXTTriggers whenever the agent handling the interaction adds a new message to the conversation.
Actions (2)
- Generate ContentGenerate Content by providing prompts and selecting model
- Generate ImageGenerate high-quality images
Start automating 8×8 and Straico
Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.
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8×8 integration 1.0.0, Straico integration 2.0.