Connect Airparser and SupportCandy
Use Airparser and SupportCandy in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.
15 triggers 5 actions Unlimited runs
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When this happens in SupportCandy12 triggers
Do this in Airparser5 actions
1. TriggerCreate Ticket2. ActionUpload DocumentWhen SupportCandy fires Create Ticket, FlowMattic runs Upload Document in Airparser with the data from that event.
You build this in the FlowMattic workflow builder on your own site.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Triggers (3)
- Document ParsedTriggers when a document is parsed
- Document Parsed FailedTriggers when a document parsing failed
- Document ReceivedTriggers when a new email document is received
Actions (5)
- Upload DocumentUpload a document to a specific inbox in Airparser.
- Get Document by IDRetrieve a document from Airparser using its document ID.
- List DocumentsList all documents within a specific inbox in Airparser.
- List InboxesRetrieve a list of all inboxes in your Airparser account.
- Delete an InboxDelete a specific inbox from your Airparser account.
Triggers (12)
- Create TicketTriggers when a new support ticket is created.
- Change StatusTriggers when the status of a support ticket is changed.
- Change AssigneeTriggers when the assignee of a support ticket is changed.
- Close TicketTriggers when a support ticket is closed.
- Reply To TicketTriggers when a reply is added to a support ticket.
- Submit Private NoteTriggers when an agent submits a private note in a ticket.
- Change Ticket SubjectTriggers when the subject of the support ticket is changed.
- Change Ticket CategoryTriggers when the category of the support ticket is changed.
- Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
- Change Ticket PriorityTriggers when the priority of the support ticket is changed.
- Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
- Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.
Airparser with other apps
Start automating Airparser and SupportCandy
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Airparser integration 1.0, SupportCandy integration 1.0.0.