Connect SupportCandy and AltTextLab

Use SupportCandy and AltTextLab in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

Try FlowMattic free See triggers and actions

12 triggers 1 action Unlimited runs

Try a pairing

When this happens in SupportCandy12 triggers

Do this in AltTextLab1 action

1. TriggerCreate Ticket

2. ActionGenerate Alt Text

When SupportCandy fires Create Ticket, FlowMattic runs Generate Alt Text in AltTextLab with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

SupportCandy

Integration page

Triggers (12)

Create TicketTriggers when a new support ticket is created.
Change StatusTriggers when the status of a support ticket is changed.
Change AssigneeTriggers when the assignee of a support ticket is changed.
Close TicketTriggers when a support ticket is closed.
Reply To TicketTriggers when a reply is added to a support ticket.
Submit Private NoteTriggers when an agent submits a private note in a ticket.
Change Ticket SubjectTriggers when the subject of the support ticket is changed.
Change Ticket CategoryTriggers when the category of the support ticket is changed.
Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
Change Ticket PriorityTriggers when the priority of the support ticket is changed.
Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.